Licensing question
Posted: Jan 19, 2007 @ 5:24amI sent an e-mail about this topic to develant, but I think Johan and team are quite busy lately, so perhaps someone else here will know the answer.
I am a licensee of Gapidraw 3.0x. I was happy to see the change in price & licensing terms (albeit a little bit irked because I had already shelled out $600+ for the original SINGLE platform license of Gapidraw 3.0 and there is no upgrade license pricing tier).
I am considering coming back to Gapidraw with the new license terms (big improvement!). However, I have some questions/concerns.
Does the new license include newer versions as they come out? I.e. if I license now, and then version 3.7 (or whatever) comes out next week, will my license be valid for that version as well? What about if it goes to 4.x or later? If not, will there be upgrade pricing available for existing licensees? If not, when will the next version come out and what are the major feature differences?
Here's my main concern - I don't want to shell out the big bucks for version 3.6 only to find out that a newer (& better) version comes out next week (or next month) and I have to pay another $600 (or more) to use that version.
Now, I think I'm a reasonable customer. I acknowledge the fact that Develant is entitled to making money on future improvements, but I think it would behoove them (and garner some customer loyalty) if they gave their existing customers a break. This is just plain old SMART business practice. If you look around, every other major company offers upgrade pricing. Doing so makes customers loyal to the product & the company. Not doing so encourages the customer to look elsewhere.
Eric
I am a licensee of Gapidraw 3.0x. I was happy to see the change in price & licensing terms (albeit a little bit irked because I had already shelled out $600+ for the original SINGLE platform license of Gapidraw 3.0 and there is no upgrade license pricing tier).
I am considering coming back to Gapidraw with the new license terms (big improvement!). However, I have some questions/concerns.
Does the new license include newer versions as they come out? I.e. if I license now, and then version 3.7 (or whatever) comes out next week, will my license be valid for that version as well? What about if it goes to 4.x or later? If not, will there be upgrade pricing available for existing licensees? If not, when will the next version come out and what are the major feature differences?
Here's my main concern - I don't want to shell out the big bucks for version 3.6 only to find out that a newer (& better) version comes out next week (or next month) and I have to pay another $600 (or more) to use that version.
Now, I think I'm a reasonable customer. I acknowledge the fact that Develant is entitled to making money on future improvements, but I think it would behoove them (and garner some customer loyalty) if they gave their existing customers a break. This is just plain old SMART business practice. If you look around, every other major company offers upgrade pricing. Doing so makes customers loyal to the product & the company. Not doing so encourages the customer to look elsewhere.
Eric