This site is no longer active and is available for archival purposes only. Registration and login is disabled.

Real Player for PPC


Very Disappointed

Postby drpaulmhine » Mar 23, 2002 @ 6:53pm

:cry:

I downloaded the RealOne Mobile program for iPAQ 3765 ... I am a Desktop PC RealOne Player Gold subscriber.

1) they never informed me (I'm paying over $20 a month for the Desktop service)

2) When I downloaded the "player" to my Compaq iPAQ 3765 .. there is NO way you cn import files into their playlists ... maybe I'm a "computer dummy" but ... can't they program their "program" to look for compatible media on the Pocket PC instead of me having to search for it directory-by-directory? At least Windows Media Player does a "search" of the mobile player (AND the Storage card) first for "local content" before it gives a "list"

I am soooooooooooooooo (and I mean it) frustrated. We download (and PAY FOR) these media players and they NEVER work together. When you open up RealOne Player for Pocket PC it (obviously) looks for RealPlayer Media Files! And .. RealPlayer Media Files only (though you do have the option to go for "all files" .. that's NOT a help! )

Now .... have you noticed .... when using RealOne Player on your Desktop PC it downloads files from the internet in a MusicNet Download File format with the extension of *.MND ???

Have you also noticed that this "radically new" RealOne Player for the Pocket PC does NOT recognize these *.MND files? All they are looking for are "RealPlayer Media Files" !!!

I think that RealPlayer is scamming all of those people out there (including me) with a VERY incomplete Pocket PC version of RealOne Player that is soooooooooooo incomplete that it cannot keep up with it's own Desktop PC version.

This is corporate mistrust at its very worst (in terms of customer satisfaction). They rushed out an incomplete product in one week due to customer complaints when they originally said that the Pocket PC program of RealOne Player would originally be available NEXT month. They just converted RealPlayer (with its obvious faults) to a Pocket PC format.

Boy .... are they pissing people off (excuse my language) !!

If RealNetWorks are going to treat paying customers this way then ... I will NOT continue to be a paying customer ... I'll go back to Windows Media Player and "Morpheus" (which I swore I would never use again after seeing the Grammy plea on TV).
drpaulmhine
pm Member
 
Posts: 28
Joined: Feb 12, 2002 @ 2:23pm
Location: Lansing, Michigan, USA


Postby Robotbeat » Mar 27, 2002 @ 5:07am

Don't take offense to this, but I think that the last 15 words that you said were hilarious!
Die, Palm, Die. If that offended you, then get rid of your Palm OS device.
User avatar
Robotbeat
pm Member
 
Posts: 827
Joined: Jan 28, 2001 @ 4:52pm
Location: In your mind...


Good :)

Postby drpaulmhine » Mar 30, 2002 @ 4:38pm

drpaulmhine
pm Member
 
Posts: 28
Joined: Feb 12, 2002 @ 2:23pm
Location: Lansing, Michigan, USA


Previous

Return to Windows Mobile


Sort


Forum Description

General Windows Mobile discussion for end-users. Hardware, software, etc. This is also the forum to post your product announcements and other news.

Moderators:

Dan East, sponge, Kevin Gelso, RICoder, Chris Edwards

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

cron