Do any of you (not axim users) have 'Sticky Dpads'?

Basically I am trying to get an answer from a DELL rep on if the 'sticky dpad' problem is one I should return my AXIM for (or if it is a problem with all models).
But this guy (not a dell rep, some guy) keeps insisting that it is a problem with PPC2002 and that it happens on all devices.. Now... I have not heard it mentioned for any device other then the Axim... So
Do you guys (with non-axim devices) experience this 'sticky dpad' problem at all? Have you heard of other devices having this problem? Is this guy a total brainless supporter of dell who is making up bullshit to try to get us to love our Axim's?
btw- Sorry for starting a new topic to ask this, I just wanted to make sure it was seen